PLANS & PRICING

There are a number of ways to get started with Sparrow in your organization. Learn more about opportunities to join us as an investor, early adopter or subscriber.

Our Thoughts on Pricing

In the past, corporate communication software has been a race to the bottom with ineffective and immature solutions that deliver more headaches than value. Sparrow wants to change that by offering a product that simply works. We want that product to deliver great value for your entire organization — with a continual lineup of new features, helpful on-boarding, and trustworthy support.

We believe that Sparrow is an investment in your organization, your team members and your culture. So our pricing reflects a level that allows us to invest in building a rock-solid product that humans will love to use. We hope you like it, too.

Sparrow is priced based on the number of employees you wish to communicate to. Please contact us to receive your custom quote.

Frequently Asked Questions

Product

How does your pricing compare with other similar software?

There are several tools out there that focus on mobile intranets and some that focus on communications. We don’t consider any of these competitors.

We built Sparrow for the XXI century enterprise that needs to not just communicate but understand the effectiveness of that communication, in a way that just works. Just like companies have invested in departmental software (e.g. sales, marketing, customer services, etc.) over the years, we believe that this kind of software is worthy of a greater investment because great corporate communication is the foundation for success at every company, big or small.

Doing the math, Sparrow is 12 cents a day (for a user on our Standard plan). For the money you spend on buying just one employee a chair, a desk, and a laptop, you could have Sparrow for 50 years!

Can I deploy Sparrow to my own datacenter or private cloud?

Yes, you can. Sparrow can be deployed using two models – into your own private cloud or datacenter and by leveraging ours. The decision is yours. Please contact us if you want to deploy Sparrow to your own datacenter.

IT doesn’t have time to implement this – is this a showstopper?

The hosted version can be tested and deployed without IT in a few minutes. Please contact us for a project implementation plan targeted to your needs.

What are the specifications for images in Sparrow?

Image behaviour satisfies these three rules:

  • Container is 560 x 375
  • Aspect Ratio is always maintained (Picture won’t be squished or stretched in any way)
  • Picture will always fill the image container (no whitespace on any side)

Examples:

  • Tall skinny image (56 x 900) will be zoomed in 10x on the centre of the image since we have to widen the image to appear in 560 px of space. The full height of the image is not visible.
  • Square image (560 x 560) means users won’t see full height since top there are 92.5 px offscreen on top and bottom
  • Short wide image (900 x 75) will be zoomed in 5x on centre since the image is made taller to fill entire vertical space. The full width of the image is not visible
  • Oversize but correct aspect ratio image (1120 x 750) will be shrunk w/ factor of 2x. User won’t notice, you’re just wasting their bandwidth
  • Undersize but correct aspect ratio image (280 x 188) is going to be pixelated. This should be avoided at all costs

In general, make your images at least as wide as 560, and at least as tall as 375 or you will get pixelation. If the aspect ratio is not 560 x 375, then your users will only see the centre of the image; detail at the edges of the longer side will not be visible.

Security and Privacy

How is information protected within Sparrow?

All data transfer is encrypted — whether users are at their computer or on their phone, absolutely nothing goes over the network without encryption. Sparrow uses 256-bit AES, supports TLS 1.2 for all of your messages, and uses the ECDHE_RSA Key Exchange Algorithm. We monitor the security community’s output closely and work promptly to upgrade the service to respond to new vulnerabilities as they are discovered.

Where are your data centers hosted?

Our servers are located in Microsoft’s Azure data centers. You can read more about Microsoft’s data centers  here.

What is Sparrow’s approach to data privacy?

Everything you post to Sparrow is private to your organization. We are custodians of data on the behalf of teams that use Sparrow; each organization owns its communication data. Organizations can set their own policies for message retention and administrators can adjust these settings to suit their specific needs. You can find our privacy policy here.

Billing and Invoicing

Can I use Sparrow for free?

Yes, you can use Sparrow for free – please contact us for details.

I have no budget – how can I deploy Sparrow?

Try a free trial or a low cost pilot to identify value and savings. Please contact us for details.

Legal

What type of Service Level Agreement (SLA) do you offer?

We offer teams using our Plus plan an SLA that guarantees 99.99% monthly uptime. If we don’t meet this guarantee, we’ll refund you 100x whatever you paid Sparrow for that period of downtime.

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.

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